Operation Assistant - Jakarta

OPEN TO INTERNAL AND EXTERNAL CANDIDATES

International Organization for Migration (IOM) Indonesia is looking for Operations Assistant I (Ticketing Assistant) according to the terms ofreference below.

Interested candidates are invited to submit their applications to hrjakarta@iom.int not later than 31 May 2009 indicating the reference code below as subject. All candidates are requested to specify their availability date in the application form. Please note that only short-listed candidates will becontacted.

Reference No : SVN/ID10/2009/ 042
Position Title : Operations Assistant I(Ticketing Assistant)
Classification : General Service Staff, Grade 4
Duty Station : Jakarta - Indonesia
Type & duration of contract : Special All Inclusive, 3 months with possibility of extension

General Functions:Under direct supervision of the Senior Operations Assistant and theoverall supervision of the National Operations Officer, the incumbentwill be responsible in performing operations support functions,especially for the ticket reservation for the movements and staff travels.

In particularly he/she will:
1. Receive and review request for ticket reservation from staffmembers and for IM's movement
2. Coordinate with the Airlines and the travel agents for theticketing matters
3. Request travel agents for price quotation, determines applicableclass of travels.
4. Identify potential travel agents/airlines and ascertain conditionsof purchase and quotations of the ticket.
5. Present price quotations for review and approval of thesupervisor. Incumbent may also recommend the best quotation tosupervisor.
6. Coordinate and ensure that all ticket purchases are reviewed andapproved by the programme managers or Unit Officer.
7. Upon approval, authorizes travel agent to issue the tickets andcollect the ticket from the Airlines/travel agents. . .
8. Ensure the timely delivery of procured ticket to the requestor andensure that the requestor submitted the TA for the supporting documents.
9. Check and Verify the invoice from the travel agents bills beforesubmit it to the National Operations Officer and the Finance.
10. Prepare the request for payment of the ticket purchased and submitit to Finance Unit.
11. Maintain files and record on the ticketing data base.
12. Coordinate with colleagues in other sub offices for local ticketbooking and with other mission for international ticket booking.
13. Ensure that the used airlines are secure and as advised by UNDSS.
14. Serve as back up of other Operations Assistant I in Jakarta.
15. Perform other duties as may be assigned.

Desirable Qualifications :
Diploma in management, economic, political, social science and business.
Previous working experience with travel agency/airline company will behighly regarded.
At least one to three years of experience in ticketing reservation.
Effective organizational skill and ability to establish priorities andplans, willingness to stay in the office, ability to work underdifficult conditions and cope with deadlines with minimal supervision.
Proficient in computer applications.
Excellent communication skills, personal commitment, efficiency andflexibility.
Good level of computer literacy awareness of gender issues.
Ability to work effectively and harmoniously in a team with colleaguesfrom varied cultures and professional backgrounds.
Language: Fluency in English.

For more detail info about us, please visit our website : http://www.iom.or.id/